Privacy Policy

Introduction

Welcome to the official website of Termotehna. Your privacy is extremely important to us, so we are committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect the information we receive from you when you use our site, in accordance with applicable data protection legislation.

1. Information gathering

We collect information that you voluntarily provide when you register on our site, order products, or sign up for our newsletter. This may include, but is not limited to:

• Name and surname
• Address (physical and/or delivery address)
• Email address
• Phone number
• Company data (business users)

2. Use of Information

We use your information for the following purposes:

• Provision of Services: We use your information to process and fulfill your requests to ensure that you receive the services you have requested.
• Service improvement: We analyze your information in order to improve our services and tailor content to your needs, thereby striving to provide you with the best possible experience.
• Information about products and services: From time to time we may send you information about our products and services that may be of interest to you, as well as about news and promotions that we offer.
• Customer Support: We use your information to respond to your inquiries, provide technical support, and resolve any concerns or issues you may have.
• Marketing purposes: With your express consent, we may use your information to send you marketing materials related to our products and services.

3. Protection of information

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use or loss. Your data is stored on secure servers, and access to it is limited to authorized persons who are obliged to maintain confidentiality.

4. Information sharing

We do not share your personal data with third parties without your consent, except in the following cases:

• When it is legally required or when it is necessary for us to fulfill legal obligations.
• When necessary to provide the services you requested, such as courier or payment services.
• In the event of a merger, acquisition or sale of our company, your information may be transferred as part of that process.

5. User rights

You have rights in relation to your personal data, including:

• Right of access: You can request a copy of your personal data that we hold about you.
• Right to rectification: You have the right to request the rectification of incorrect or incomplete data.
• Right to erasure: You may request the erasure of your personal data under certain circumstances.
• Right to restriction of processing: You have the right to request the restriction of processing of your data in certain situations.
• Right to data transfer: You can request the transfer of your data to another data controller.
• Right to object: You have the right to object to the processing of your data for marketing purposes.

6. Privacy Policy Changes

We reserve the right to periodically update this privacy policy. Any changes will be posted on this page, and we encourage you to check this page regularly to stay informed of our practices. The dates of the last update will be clearly indicated.

7. Contact

If you have any questions or concerns about our privacy policy, please feel free to contact us at:

TERMOTEHNA ŠUŠIĆ doo
Address: street Potez jezdinsko polje 58, 32000 Čačak
Phone number: 032/ 55 64 044
E-mail: ttehna@termotehna.rs Thank you for choosing Termotehna! Your privacy is our priority, and we look forward to providing you with quality services.